Head of Customer Care & Customer Operations / Kundenservice Leitung (Mensch) .
Do you know the frustrating feeling when your ideas fail due to rigid structures or weak superiors? Are you someone who goes full throttle and loves to see the results and impact of your work up close? If you are looking for the full support of management to take responsibility and make real change happen, then CAMPWERK is the right place for you.

In the position of Customer Service Team Leader at CAMPWERK, you have the chance to really make a difference. You will be the voice and heart of our customer service team, directly contributing to making every customer’s camping trip unforgettable. Here you can fully develop your passion for excellent service, great processes and your leadership skills.

You lead your team with clear vision and empathy, promote their strengths and help them to achieve great things together. Your role is crucial to our success and the well-being of our customers – you make the difference.
Your tasks:
We offer:
This is what you bring with you (must-have):
The icing on the cake on your profile (nice to have):
Why CAMPWERK.
At CAMPWERK, we believe that every trip should be unforgettable – an adventure that is more than just a vacation, but an experience full of freedom and discovery. Since our founding in 2010 by Michael Krämer, this vision has manifested itself in high-quality rooftop tents and tent trailers that inspire campers all over the world. With over 50 employees and six showrooms in Germany and the Netherlands, we are proud to be a leading supplier in the camping sector throughout Europe. Our mission: We want nothing less than to give every outdoor enthusiast the opportunity to discover the world in their own way. Each of our products, from the first sketches to the finished tent, is the result of careful planning, first-class materials and a passion for adventure. Our goal is to inspire even more people to experience the beauty of nature and create unforgettable moments.

Why you should become part of our team: At CAMPWERK, you won’t just find a job, you’ll find a calling. We offer you the chance to be part of an important mission in an environment that fosters creativity, innovation and personal growth. If you are ready to set new standards in camping with us and want to help more people enjoy the freedom of camping, then you’ve come to the right place.

We look forward to getting to know you and redefining the world of camping together. Are you in?
Why CAMPWERK.
Become part of our team and shape the future of camping with us!

Apply to us now, stating your salary expectations and availability, and you will hear back from us directly within a few days. We look forward to hearing from you!

jobs@campwerk.de
Your contact: Simon Held
Scroll to Top