Customer service employee.
CAMPWERK prepares everything for the perfect trip!
With our camping products, we create anticipation, wanderlust and mobility to enjoy the best camping and outdoor experiences. We awaken the desire to travel freely and easily, to discover new things. We give outdoor fans maximum freedom.
We put our heart and soul into the best time of the year: the (camping) vacation. We don’t just provide our customers with roof tents, tent trailers and the associated equipment: we convey an attitude to life. And we are at our customers’ side, from the beginning to – well, forever!
That is exactly why we are looking for a dedicated full-time customer service employee (m/f/d) for immediate employment.
Communicating with people is your thing – whether on the phone or in person. Happy customers are your passion! With your self-confident manner and personality, you manage to make your counterpart smile even in complicated moments. What drives you: Making sure our customers have the best vacation of their lives – with the right product, spare part, accessory or even just the right care tip.
What can you expect? A successful company on course for expansion. Exciting products and the nicest customers in the world. With us, you will not only have the chance to perform varied and responsible tasks away from a run-of-the-mill call center, but also the opportunity to work as equals with your colleagues and superiors in a family team with a modern management style.
With our camping products, we create anticipation, wanderlust and mobility to enjoy the best camping and outdoor experiences. We awaken the desire to travel freely and easily, to discover new things. We give outdoor fans maximum freedom.
We put our heart and soul into the best time of the year: the (camping) vacation. We don’t just provide our customers with roof tents, tent trailers and the associated equipment: we convey an attitude to life. And we are at our customers’ side, from the beginning to – well, forever!
That is exactly why we are looking for a dedicated full-time customer service employee (m/f/d) for immediate employment.
Communicating with people is your thing – whether on the phone or in person. Happy customers are your passion! With your self-confident manner and personality, you manage to make your counterpart smile even in complicated moments. What drives you: Making sure our customers have the best vacation of their lives – with the right product, spare part, accessory or even just the right care tip.
What can you expect? A successful company on course for expansion. Exciting products and the nicest customers in the world. With us, you will not only have the chance to perform varied and responsible tasks away from a run-of-the-mill call center, but also the opportunity to work as equals with your colleagues and superiors in a family team with a modern management style.
Your tasks:
- Customer support from A-Z across all communication channels
- Order processing: order entry, changes and processing
- Complaint processing: handling service/warranty requests from customer contact to resolution
- Internal sales: consulting, calculation and quotation preparation for skin products, spare parts and services
- Link between the customer and our other departments, e.g. textile workshop, production, assembly, logistics, etc.
This is what you bring with you (must-have):
- Completed vocational training and/or professional experience in a commercial/technical environment
- Career changers with relevant professional experience are also welcome
- Communicative - your flair for dealing with customers is your great strength
- Confident handling of MS Office, as well as initial experience in merchandise management, ERP software or similar advantageous
- Careful and structured way of working
Your benefit.
- Exciting and varied tasks in contact with customers
- An attractive and secure workplace at our new location in Velbert
- A relaxed and collegial working atmosphere
- Flat hierarchies and fast decision-making processes
- Company pension scheme, further training opportunities & employee discounts
Why CAMPWERK.
At CAMPWERK, we believe that every trip should be unforgettable – an adventure that is more than just a vacation, but an experience full of freedom and discovery.
Since our founding in 2010 by Michael Krämer, this vision has manifested itself in high-quality rooftop tents and tent trailers that inspire campers all over the world. With over 50 employees and six showrooms in Germany and the Netherlands, we are proud to be a leading supplier in the camping sector throughout Europe. Our mission: We want nothing less than to give every outdoor enthusiast the opportunity to discover the world in their own way.
Each of our products, from the first sketches to the finished tent, is the result of careful planning, first-class materials and a passion for adventure. Our goal is to inspire even more people to experience the beauty of nature and create unforgettable moments.
Why you should become part of our team: At CAMPWERK, you won’t just find a job, you’ll find a calling. We offer you the chance to be part of an important mission in an environment that fosters creativity, innovation and personal growth. If you are ready to set new standards in camping with us and want to help more people enjoy the freedom of camping, then you’ve come to the right place.
We look forward to getting to know you and redefining the world of camping together. Are you in?
Why you should become part of our team: At CAMPWERK, you won’t just find a job, you’ll find a calling. We offer you the chance to be part of an important mission in an environment that fosters creativity, innovation and personal growth. If you are ready to set new standards in camping with us and want to help more people enjoy the freedom of camping, then you’ve come to the right place.
We look forward to getting to know you and redefining the world of camping together. Are you in?
Why CAMPWERK.
Become part of our team and shape the future of camping with us!
Apply to us now, stating your salary expectations and availability, and you will hear back from us directly within a few days. We look forward to hearing from you!
jobs@campwerk.de
Your contact: Simon Held
Apply to us now, stating your salary expectations and availability, and you will hear back from us directly within a few days. We look forward to hearing from you!
jobs@campwerk.de
Your contact: Simon Held
