Customer service employee.
CAMPWERK prepares everything for the perfect trip!
With our camping products, we create anticipation, wanderlust and mobility to enjoy the best camping and outdoor experiences. We awaken the desire to travel freely and easily, to discover new things. We give outdoor fans maximum freedom.

We put our heart and soul into the best time of the year: the (camping) vacation. We don’t just provide our customers with roof tents, tent trailers and the associated equipment: we convey an attitude to life. And we are at our customers’ side, from the beginning to – well, forever!
That is exactly why we are looking for a dedicated full-time customer service employee (m/f/d) for immediate employment.

Communicating with people is your thing – whether on the phone or in person. Happy customers are your passion! With your self-confident manner and personality, you manage to make your counterpart smile even in complicated moments. What drives you: Making sure our customers have the best vacation of their lives – with the right product, spare part, accessory or even just the right care tip.

What can you expect? A successful company on course for expansion. Exciting products and the nicest customers in the world. With us, you will not only have the chance to perform varied and responsible tasks away from a run-of-the-mill call center, but also the opportunity to work as equals with your colleagues and superiors in a family team with a modern management style.
Your tasks:
  • Customer support from A-Z across all communication channels
  • Order processing: order entry, changes and processing
  • Complaint processing: handling service/warranty requests from customer contact to resolution
  • Internal sales: consulting, calculation and quotation preparation for skin products, spare parts and services
  • Link between the customer and our other departments, e.g. textile workshop, production, assembly, logistics, etc.
This is what you bring with you (must-have):
  • Completed vocational training and/or professional experience in a commercial/technical environment
  • Career changers with relevant professional experience are also welcome
  • Communicative - your flair for dealing with customers is your great strength
  • Confident handling of MS Office, as well as initial experience in merchandise management, ERP software or similar advantageous
  • Careful and structured way of working
Your benefit.
  • Exciting and varied tasks in contact with customers
  • An attractive and secure workplace at our new location in Velbert
  • A relaxed and collegial working atmosphere
  • Flat hierarchies and fast decision-making processes
  • Company pension scheme, further training opportunities & employee discounts
Why CAMPWERK.
At CAMPWERK, we believe that every trip should be unforgettable – an adventure that is more than just a vacation, but an experience full of freedom and discovery. Since our founding in 2010 by Michael Krämer, this vision has manifested itself in high-quality rooftop tents and tent trailers that inspire campers all over the world. With over 50 employees and six showrooms in Germany and the Netherlands, we are proud to be a leading supplier in the camping sector throughout Europe. Our mission: We want nothing less than to give every outdoor enthusiast the opportunity to discover the world in their own way. Each of our products, from the first sketches to the finished tent, is the result of careful planning, first-class materials and a passion for adventure. Our goal is to inspire even more people to experience the beauty of nature and create unforgettable moments.

Why you should become part of our team: At CAMPWERK, you won’t just find a job, you’ll find a calling. We offer you the chance to be part of an important mission in an environment that fosters creativity, innovation and personal growth. If you are ready to set new standards in camping with us and want to help more people enjoy the freedom of camping, then you’ve come to the right place.

We look forward to getting to know you and redefining the world of camping together. Are you in?
Why CAMPWERK.
Become part of our team and shape the future of camping with us!

Apply to us now, stating your salary expectations and availability, and you will hear back from us directly within a few days. We look forward to hearing from you!

jobs@campwerk.de
Your contact: Simon Held
E-mail

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Offroad
Raised and extra stable for road and off-road… What do you do if you are traveling in regions with poor roads or drive an off-road vehicle or SUV whose dome height does not fit conventional trailers? The solution: the off-road tent trailer from CAMPWERK – specially developed for extreme conditions. This unique model impresses with a raised and particularly robust AL-KO chassis that can withstand even the most demanding off-road routes. The entire body is made of lightweight but sturdy aluminum, reinforced with durable stainless steel components. So you are perfectly equipped for any terrain.
Black / Silver
Available now: The CAMPWERK Offroader in the exclusive Black/Silver Edition CAMPWERK is expanding its range and now also offers the popular off-road tent trailer in the coveted Black/Silver Edition. The high-quality aluminium body is completely anodized in matt black, while the mudguards are powder-coated in elegant “Gun Silver Metal”. An absolute eye-catcher on any road and in any terrain!
The off-road trailer from CAMPWERK impresses with its lightweight construction: Thanks to the aluminum body, the base only weighs around 300 kg when empty. With a permissible total weight of 1.5 tons, it offers an impressive payload capacity of up to 1.2 tons – ideal for small excursions, transport and even larger expeditions.

Visually, the trailer blends in perfectly with the appearance of an off-road vehicle or SUV with its coarse-tread MT tires and robust, full-length aluminium mudguards. The mudguards are also designed in such a way that they are ideal for the safe transportation of petrol and water canisters or gas bottles.

To ensure flexibility, the off-roader’s tyres can be individually adapted to the towing vehicle on request, so that only one set of spare wheels is required. The standard ball head coupling can also be optionally replaced with a DIN or NATO eye.
T-drawbar or V-fork ?
Thousands of trailer drivers know the problem of tight spaces only too well: if you drive into a narrow lane and have to turn, it is important to back your car as far as possible against the trailer in order to get around the bend without any problems. With a T-drawbar, you can utilize the maximum steering angle. This is precisely why we at CAMPWERK rely on this tried-and-tested technology – for optimum flexibility and maneuverability, no matter how tight things get.
T-drawbar
V-fork
T-drawbar
V-fork
Chassis
  • Extra strong square T-drawbar 100x100mm for maximum stability and best maneuverability
  • Axle up to 1,500 kg with maintenance-free hexagonal rubber spring axle
  • Optionally with watertight wheel hub
  • 2 crossbars
  • The chassis is exclusively from the renowned manufacturer AL-KO, market leader in the car trailer and caravan sector
  • Safety indicator on the clutch
  • Independent suspension
Aluminum body
  • Our aluminium trailers are equipped with anodized aluminium profiles
  • double-walled anodized aluminium side panels 30mm, 440mm high
  • Large emergency lighting with integrated rear fog light
  • Equipped with balanced tires as standard
  • Base plate stable screen-printed base, non-slip
  • Complete M8 stainless steel screw connection (V2A stainless steel)
  • Electrical system: Supply cable (wiring harness) standard with 13-pin plug
  • Tailgate latches very elaborate, made entirely of stainless steel
Wheels
  • Black powder-coated steel rim
  • 235/85 R16 tires optionally adaptable to towing vehicle
  • Mud Terrain tire tread
  • Special wheel connection for your towing vehicle on request
Terrain values
  • 350 mm ground clearance
  • 570 mm wading depth
  • 27° slope angle
Equipped for every situation thanks to the versatile accessories...

Raised dropside

20L canister

Towbar adapter for bike carrier with coupling connection

2-4 bike racks

Anti-drag clutch

Onroad

The perfect solution for your camping adventure:
Road trailer with tent
Imagine a first-class equipped road trailer that is ideal for camping trips in Germany and the surrounding countries.
This trailer comes with a sturdy holding device for a matching tent that can be set up in no time at all.
The result is your mobile home – ready for unforgettable tours!

Your decisive advantage: you are ideally equipped for your vacation in a particularly cost-effective way. And when you’re not on the road, you can use the trailer as a conventional utility trailer. We offer you the road trailer in two versions, depending on your needs: An unbraked version with a permissible total weight of 750 kg and the braked version recommended by us with a permissible total weight of 1,300 kg.
10-year guarantee
Our trailer base was not created in the laboratory – it was made for the real world. The robust construction is optimized for tough conditions. Oversized axles and virtually indestructible aluminum frames ensure exceptional durability. We are the only supplier in Germany to give you a 10-year guarantee on this unique quality!
T-drawbar or V-fork ?
Thousands of trailer drivers know the problem of tight spaces only too well: if you drive into a narrow lane and have to turn, it is important to back your car as far as possible against the trailer in order to get around the bend without any problems. With a T-drawbar, you can utilize the maximum steering angle. This is precisely why we at CAMPWERK rely on this tried-and-tested technology – for optimum flexibility and maneuverability, no matter how tight things get.
T-drawbar
V-fork
T-drawbar
V-fork
Chassis
  • 2 crossbars
  • Maintenance-free rubber spring axles
  • Independent suspension
  • The chassis is exclusively from the renowned manufacturer AL-KO, market leader in the car trailer and caravan sector
  • Safety indicator on the clutch
Aluminum structure
  • Our aluminium trailers are equipped with anodized aluminium profiles
  • double-walled anodized aluminium side panels 30mm, 440mm high
  • Large emergency lighting with integrated rear fog light
  • Equipped with balanced tires as standard
  • Base plate stable screen-printed base, non-slip
  • Complete M8 stainless steel screw connection (V2A stainless steel)
  • Electrical system: Supply cable (wiring harness) standard with 13-pin plug
  • Tailgate latches very elaborate, made entirely of stainless steel
Equipped for every situation thanks to the versatile accessories...

Raised dropside

20L canister

Towbar adapter for bike carrier with coupling connection

2-4 bike racks

Anti-drag clutch

Material and processing.
The tent fabric of our trailer tents is made from a high-quality, 450 g blended fabric, also known as canvas. This unique combination of cotton and polyester combines the advantages of a natural fiber with those of a modern high-tech material. The result is a robust, breathable fabric that impresses with its pleasant feel and high dimensional stability.

The tent fabric, which is also used by the military, is impregnated and particularly tear-resistant thanks to the ripstop process. In this special weaving technique, thicker threads are woven into the fabric at intervals of around 10-15 millimetres, giving the fabric its characteristic tiled structure and exceptional tear resistance. It goes without saying that our fabrics are opaque and therefore offer optimum protection and privacy.
The basis of our trailer tents is a robust stainless steel frame with a thickness of 3×3 cm. A 1.8 cm thick, water-resistant wooden floor panel is securely fastened to this sturdy frame with stainless steel screws. The frame of the trailer tents is also made of galvanized steel tubing and special stainless steel components that ensure maximum stability. The modern surface finish not only offers a high level of corrosion protection, but also gives the material a pleasant feel and ensures a durable, weatherproof construction.
We rely exclusively on yarn from the German market leader Amann. Thanks to the combination of a cotton core and a high-tenacity polyester core, this yarn is characterized by a particularly high tensile strength and excellent water resistance.

On contact with water, the cotton coating swells and closes the seam holes created during sewing. For additional protection, all seams in the roof area are fitted with a transparent sealing strip to ensure maximum waterproofness.
Less is sometimes more.
We are often asked: What about the water column? For tent fabrics, the impermeability of the fabric is specified in the form of the water column. For cotton tents, this value is usually around 300 to 400 mm. However, our tent fabric offers an exceptionally high water column for cotton fabric of around 750 mm. This means that theoretically more than 75 cm of water can stand on the material before the first drops penetrate.

A major advantage of cotton as a natural raw material is its ability to swell when it gets damp, which provides additional waterproofing. In contrast, synthetic fabrics, which cannot swell, must have a much higher water column (between 3,000 and 10,000 mm, depending on the material) in order to achieve comparable waterproofness.
Good night.
The comfort sleep set consists of a high-quality visco foam mattress that adapts perfectly to the individual body shape, ensuring a restful night’s sleep. The set is complemented by the innovative Froli bed spring system, which guarantees an exceptional sleeping experience. Perfect sleeping comfort in a well thought-out overall package.
Premium mattress.
An excellent mattress is the basis for healthy and restful sleep. Just as every person is unique, their mattress should also be individually tailored to them.
Our premium mattress adapts perfectly to the contours of the body and promotes orthopaedically correct positioning of the spine. Thanks to targeted pressure relief, back muscles and intervertebral discs can relax optimally. The innovative construction and high-quality materials create an ideal sleeping environment.
There are no compromises at CAMPWERK: We rely on flexible visco foam with memory function. The unique combination of supportive foam core and relieving visco foam topper ensures maximum sleeping comfort.
  • Visco-elastic mattress.
  • High-quality Tencel® cover (38 % Tencel®, 62 % polyester).
  • Four practical turning loops.
  • Four-sided zipper.
  • Removable, divisible and washable.
  • Four practical turning loops.
Suspension.
Good ventilation is crucial for your well-being and sleep hygiene. To ensure maximum sleeping comfort, we combine our mattress with an innovative Froli slat base. The flexible spring elements form a comfortable slat base with individually adjustable firmness zones. This combination ensures orthopaedically correct positioning of the body and provides targeted, pressure-relieving support. This effectively prevents tension and one-sided strain. The open, air-permeable cells also enable optimum ventilation and create a healthy sleeping environment.
Are you allergic or do you have special health requirements? No problem! We cooperate with a renowned German mattress manufacturer to offer customized solutions. Simply contact us and together we will find the ideal mattress for your needs.