Frequently asked questions to CAMPWERK

Yes, but of course. Close all the doors and windows and fold up the trailer tent. You can leave the tent packed up damp for a few days. On the third day at the latest, however, it should be set up somewhere to air out.

This is correct and serves to ensure that the tent floor does not suddenly hang in the air on an uneven surface, e.g. a meadow.

Yes, the kitchen is hung in the tailgate of the trailer using a special bracket.
If you ever want to transport something longer, you can unhook the kitchen in a few simple steps.

By the way: the kitchen also cuts a fine figure as a garden kitchen when not on vacation, in the garden or on the terrace next to the barbecue.

It is important to us that our customers get the best possible night’s sleep.
That’s why we offer the largest sleeping area in the camping industry.
We create additional sleeping areas for children or guests using foldaway beds or air mattresses.
This gives you the option of customizing the living space in your tent.
For example, if the children are old enough to have their own cave or are already traveling alone, the space can be used for a table and chairs.
If there is another fixed bed, this will eventually be a waste of space and can usually only be used as a storage area.

And always remember: what was good enough for us back then can’t be bad for guests and children either.

For these cases, we have included a small repair kit with every tent.
In this kit you will find one piece of each fabric used.
With this fabric and some conventional tent adhesive, you can quickly repair most minor damage yourself.

CAMPWERK manufactures its products 30 minutes from the Dutch border, a very important market for us.
This means that we attach great importance to the wind stability of our products.
Thanks to the Rip-Stop (tear-resistant seams in the fabric) reinforced and very heavy 450g/m² fabric, we have one of the most tear-resistant materials on the market.
In addition, instead of using lightweight aluminum, which can bend even at low wind speeds, we prefer to use good old steel poles, which offer the best stability even at higher wind speeds.
With a possible payload of 900 kg, there should be no weight problems.

Many of our customers appreciate the enormous amount of space offered by the Family tent trailer.
If you are only staying somewhere for a short time, simply set up a table and chairs in the large main tent – and do without the setup of the awning.
If you are staying in one place for longer (more than three days), simply enjoy the huge feeling of space in the awning.
Are you traveling as a couple, a touring enthusiast and would like to be somewhere different every day?
Then we recommend switching to the Economy version.
Because you have the choice as a couple, but not as a family of five.

We have had very good experience with normal mildew stain removers.
You can find them in specialist camping stores or in our accessories store.

There are several reasons for this.

Our tent trailers are designed for maximum storm resistance.
That’s why we only use the sturdiest materials such as stainless steel, steel and a very heavy and tear-resistant fabric.
Thanks to this solid construction, the tent has a very high dead weight of 180-230 kg.

To lift this weight like a lid, very powerful gas pressure springs with around 2,500 Newton meters are required.
This is enough to shoot people to the moon.
In the event of a defect in such a gas strut, it could be very dangerous – which is why we do not use it.

Let’s move on to the next problem: in order for these gas struts to have enough leverage to raise the tent platform, they must be mounted at an angle of up to 25 cm in the interior of the trailer.
Technically feasible.
But what happens to the load?
At the back of the tailgate, there would always be a gas strut in the way when loading and worse: the load, which consists mainly of heavy boxes, would constantly bang against these gas struts during the journey.
This brings us back to point one, durability and safety.

Let’s move on to the last point: certification.
As a responsible manufacturer, CAMPWERK has had the attachment of its tents certified by the trailer TÜV.
Approval for attachment with moving parts is currently not possible and therefore not permitted.

Oh God, how can I live without a lid?

Quite simple 😉 Let’s take a look at the loading/unloading behavior on a normal vacation: Before the trip, we load the closed tent trailer with boxes from the back and push them through to the front.
As soon as we arrive at our vacation destination, we first set up the main tent and can then open the floor flap under the bed to unload.
Before driving home, we can also use this flap and pack up the tent last.
The only problem is that when you get home, you might have to crawl into the trailer to get to the front boxes.

But we also have a tip here: get an “attic hook” from the DIY store.
This allows you to simply reach into the recessed grip of the boxes and pull them towards you.

Normally, the dirt rolls off generously on contact with water.
If this is not enough, we recommend our tent cleaner, which you can find in our shop.

Normally not, due to the special pressure impregnation, re-impregnation is not necessary.
Exception: if the tent is exposed to special environmental influences or has come into contact with chemicals such as cleaning agents.
After cleaning, you should rework these areas with an impregnation spray.

Important!
Do not use hairspray, deodorant spray or similar sprays in the tent.
The impregnation can be affected by the chemicals released.

Our tent trailers are as individual as the needs of every camper.
To find the right tent trailer for you, CAMPWERK gives you the choice between different sizes, chassis and equipment features.
It is simply impossible to show all the variants we offer in the shop.
So simply configure your tent trailer yourself online or contact us directly!
And you’ll be a big step closer to your dream trailer.